FOCUS ON: Offshore BPO Confidence Index 2021

Offshore locations – a subject of many industry meetings and analysis. Where to go? Which Country is the most attractive for BPO projects? Are there any differences between Europe, Asia, Africa or South America? What has changed in the line of time? So many questions are being asked by business and guess what! Here are some of the answers to them.

I had a pleasure to talk to Peter Ryan from Ryan Strategic Advisory and Matt Kendall from Cognitive Copy who have created and issued a fantastic publication titled “Offshore BPO Confidence Index 2021”. We have met together and discussed a little bit what is covered in that publication and why is it worth reading.

Grab a coffee and enjoy our talk.


The Index you can download from here - or here -

If you want to contact Matt or Peter here are the links to their LinkedIn profiles:

Matt Kendall -

Peter Ryan -



My name is Wiktor Doktór – I am heading a business community named Pro Progressio Club in Poland and I am also a podcaster recording podcasts about business services.


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