2021 in a nutshell

Good Morning BSS World – here it is the last day of 2021, which is a great opportunity to have a short summary of the last 12 months. What happened in the BSS World, what were the interesting events or reports, how did the situation look like with employees or offices? Answers to all of those questions you can find in this – 57^th episode of Good Morning BSS World podcast.

Grab a coffee, take a sit and listen.

In this episode I talk about:

Interview with Mauricio Velasquez - https://youtu.be/cA9SOpH-Suc

Report Digital Poland - https://bit.ly/3eDpnVi

2021 Offshore BPO Confidence Index - https://ryanadvisory.com/2021-offshore-bpo-confidence-index-now-available/

2021 CX Omnibus Survey - https://ryanadvisory.com/south-africa-is-2021s-most-favored-offshore-cx-delivery-location/

ITIDA - https://itida.gov.eg/English/Pages/default.aspx

Enterprise Georgia - http://www.enterprisegeorgia.gov.ge/en

BSSIndex - http://www.bssindex.com/

Pro Progressio Reports - https://raporty.proprogressio.pl/en

FOCUS ON Business - https://focusonbusiness.eu/en/

And much more

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You can also find me on LinkedIn - https://www.linkedin.com/in/wiktordoktor/